Refund Policy


Submit a return request. Please allow up to 48 hours for us to approve this request. You will receive return information via email once this step has been completed. 


A $2.99 processing fee applies to all USA and Canada returns. A $6.99 processing fee applies for all international returns. All exchanges will be handled on a case-by-case basis. The return shipping cost will not be covered by K-Lash Pro, please save your return tracking number. 


Please allow 1-2 business days once we received the returned package to process your return or exchange. Once we have completed the return you will receive an email confirming both the return and refund have been completed. Please note, all refunds are applied to the original method of payment.